Score evidenced capability
Use the maturity scale: 1 Ad hoc — manual and inconsistent; 2 Emerging — partial and person-dependent; 3 Defined — repeatable, with material gaps; 4 Managed — standardized, measured and substantially automated; 5 Optimized — governed, highly automated and continually improved.
Record confidence and evidence status for each observation: Verified, Client-Stated, Not Observed within scope, or Not Applicable. Score current capability, not future intent.